Returns

Our return policy:

Our goal is to keep our customers happy by providing quality products, professional service, and reasonable pricing. Our return policy is consistent in maintaining the best value and highest service level for all of our customers. Unless the product is defective, returns will be subject to a 20% minimum restocking fee. To receive credit, these guidelines must be follow:

  • Email us at customerservice@brenordsupply.com to obtain a Return Number. To ensure prompt return processing, include the original invoice or and the Return Number.
  • Product must be in new, resalable, unmarked condition, and in original and unopened packaging.
  • Refunds will be for merchandise value only.
  • All returns are subject to a 20% minimum restocking charge.
  • No returns will be allowed if past 30 days from invoice date.
  • Please allow 3-4 weeks to process your credit.